NOT AFFILIATED WITH OR ENDORSED BY THE GOVERNMENT OR THE FEDERAL MEDICARE PROGRAM.
We do not offer every plan available in your area. Currently we represent 5 organizations which offer 30 products in your area. Please contact Medicare.gov, 1-800-MEDICARE (1-800-633-4227) TTY: 711, or your local State Health Insurance Program (SHIP) to get information on all of your options.
Effective Date: January 1, 2026 | Last Updated: January 1, 2026
The Bumgardner Insurance Group is committed to ensuring that our website, services, and facilities are accessible to all individuals, including those with disabilities. We believe that everyone deserves equal access to health insurance information and services, regardless of their abilities.
We are dedicated to providing an inclusive experience that allows all users to successfully navigate our website, understand their insurance options, and access our services. This commitment extends to compliance with federal and state accessibility laws and guidelines.
As a Florida-based insurance agency serving Medicare and ACA marketplace plans, we recognize our responsibility to ensure that our services are accessible to all members of our community, including seniors and individuals with disabilities who may particularly benefit from our expertise.
We strive to comply with applicable accessibility laws and standards, including:
Our website has been designed and developed with accessibility in mind. We have implemented the following features to ensure usability for all visitors:
Our website is designed to work with assistive technologies, including:
For the best accessibility experience, we recommend:
We provide multiple ways to access our services to accommodate different needs and preferences:
When meeting in person, we ensure:
Our website may contain links to third-party websites, including insurance company websites, Medicare.gov, HealthCare.gov, and other resources. While we strive to link only to accessible websites, we cannot guarantee the accessibility of third-party content.
If you encounter accessibility barriers on linked websites, we encourage you to contact those organizations directly. We are happy to help you find alternative ways to access the information or services you need.
Accessibility is an ongoing effort. We are committed to:
We are continuously working to enhance the accessibility of our website and services. Planned improvements include regular accessibility audits, user testing with individuals who use assistive technologies, and implementation of new accessibility features as technology advances.
If you encounter any accessibility barriers while using our website or services, or if you need assistance in an alternative format, please contact us immediately. We are committed to providing prompt assistance and alternative access methods.
We will respond to accessibility requests within 2 business days and work to provide alternative access methods as quickly as possible. For urgent insurance needs, we will provide immediate assistance via phone.
Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible to people with disabilities and are organized around four principles:
Information and user interface components must be presentable to users in ways they can perceive.
User interface components and navigation must be operable by all users.
Information and the operation of user interface must be understandable.
Content must be robust enough to be interpreted reliably by a wide variety of user agents, including assistive technologies.
We are committed to transparency about accessibility. Currently, we are aware of the following areas where we are working to improve accessibility:
If you encounter any accessibility barriers not listed here, please let us know so we can address them promptly.
For accessibility assistance, alternative formats, or to report accessibility barriers, please contact us using any of the following methods:
Phone (Primary Contact)
(863) 400-0431
Available Monday-Friday, 9 AM - 5 PM EST
TTY/TDD
Florida Relay: 7-1-1
accessibility@bumgardnerinsurance.com
We respond within 2 business days
Mailing Address
The Bumgardner Insurance Group
Accessibility Coordinator
[Your Business Address]
Lakeland, FL [ZIP Code]
For urgent insurance needs: Please call us directly at (863) 400-0431. We prioritize accessibility requests and will provide immediate assistance for time-sensitive insurance matters.
For additional information about accessibility and disability rights, you may contact:
We will update this Accessibility Statement as we make improvements to our website and services. We will also update this statement to reflect changes in accessibility standards and regulations. Please check this page periodically for updates.
This Accessibility Statement is effective as of January 1, 2026
Last Updated: January 1, 2026